User Terms

Terms and Conditions By accessing and using WhatsApp API by Cognito Infotech, you agree to comply with the following terms and conditions. Service Usage Users must use the platform only for lawful business communication purposes. Prohibited Activities Users must not: Send spam or unsolicited messages Share illegal or harmful content Violate WhatsApp Business policies Misuse automation systems Account Responsibility Users are responsible for maintaining the security of their accounts and API credentials. Payment Terms All payments for services, subscriptions, or setup fees are non-refundable unless otherwise stated. Service Availability We strive to provide uninterrupted services but do not guarantee 100% uptime. Suspension & Termination We reserve the right to suspend or terminate accounts violating our policies or WhatsApp guidelines. Limitation of Liability Cognito Infotech shall not be liable for: Business losses Data loss Service interruptions WhatsApp account restrictions imposed by Meta Changes to Terms We may update these terms at any time without prior notice. Continued use of the platform constitutes acceptance of updated terms.